Privacy Policy

This privacy statement explains how Geedup Online Pty Ltd collects, uses, stores, and shares your personal information when you visit our website or place an order.

What Information We Collect

When you use our website, we may collect information about your device, how you use the Site, and the information needed to process your order. We may also collect information when you contact our customer support team.

Personal Information means information that can be used to identify you.

Device Information

When you visit our Site, we may automatically collect information such as:

  • Your web browser and version
  • IP address
  • Time zone
  • Cookie information
  • Pages or products you view
  • Search terms
  • How you interact with the Site

We use this information to make sure the website loads properly and to understand how people use it. This information may be collected through cookies, log files, web beacons, tags, and pixels. Some of this information is shared with Shopify, which processes information for our website.

Order Information

When you place an order, we may collect information such as your:

  • Name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number

We use this information to process your payment, complete and deliver your order, send invoices and order confirmations, contact you about your order, and check orders for possible fraud or other risks.

Depending on the preferences you have given us, we may also use this information to send you information or advertising about our products and services.

Order information is collected directly from you and may be shared with Shopify, our flexible payment providers, and Invenco, our third-party logistics provider.

Customer Support

If you contact us for help, we may collect the information you provide during your enquiry. We use this information to respond to you and provide customer support.

Sharing Your Personal Information

We may share your Personal Information with service providers that help us run the website, process orders, and provide our services.

For example, we use Shopify to operate our online store. We may also share information when required by law, in response to a subpoena, search warrant, or other legal request, or when necessary to protect our rights.

Email and SMS VIP Database

If you provide your email address or mobile number, we may use it for VIP early access, promotions, flash sales, and product release notifications.

This information is used for marketing and notifications and is not transferred for other purposes. You can unsubscribe at any time.

Mobile Terms of Service

Geedup Co

Last updated: May 10, 2023

The Geedup Co mobile messaging service is operated by Geedup Co. By using this service, you agree to these Mobile Terms.

We may change or stop the service or any of its features without notice. Where allowed by law, we may also update these terms. If you continue using the service after the changes take effect, this means you accept the updated terms.

SMS Messages

When you sign up for Geedup Co SMS messages, you agree to receive recurring text messages at the mobile number you provide.

These messages may include:

  • Order updates
  • Account alerts
  • Service information
  • Promotions
  • Special offers
  • Marketing messages
  • Cart reminders

You do not have to sign up for SMS messages to purchase from Geedup Co. Joining the program is completely voluntary.

There is no charge from us for the SMS service, but your mobile provider may charge messaging or data fees. Message frequency may vary, and you are responsible for any charges from your provider.

How to Stop SMS Messages

You can stop receiving messages at any time by texting STOP to Geedup Co or using the unsubscribe link provided in a message, where available.

You will receive one confirmation message after opting out. You will not receive further messages unless you choose to start the service again.

If you have joined other Geedup Co mobile messaging programs, you may need to unsubscribe from those programs separately.

SMS Support

For help with the SMS service, text HELP to Geedup Co or email:________________

Mobile carriers are not responsible for messages that are delayed or not delivered. You are responsible for providing a valid mobile number and updating your number if it changes.

Behavioral Advertising

We may use your personal information to show you targeted advertisements or marketing messages that may be relevant to you.

We use Google Analytics to learn how visitors use our Site. We may also share information about your website activity, purchases, and interactions with our ads with advertising partners. Cookies and similar technologies may be used for these purposes, depending on your location.

You can opt out of certain targeted advertising services through the options provided by Facebook, Google, Bing, and the Digital Advertising Alliance.

How We Use Personal Information

We use your personal information to provide our services. This includes:

  • Selling and providing products
  • Processing payments
  • Shipping and fulfilling orders
  • Keeping you informed about new products, services, and offers

Lawful Basis

If you live in the European Economic Area (EEA), we may process your personal information based on:

  • Your consent
  • Performing a contract with you
  • Our legal obligations
  • Protecting your vital interests
  • Carrying out tasks in the public interest
  • Our legitimate interests, provided these do not override your fundamental rights and freedoms

How Long We Keep Your Information

When you place an order, we keep your personal information for our records unless you ask us to delete it.

Automated Decision-Making

If you are located in the EEA, you may have the right to object to certain decisions made only through automated processing, including profiling, when those decisions have a legal or similarly significant effect on you.

Our Shopify processor uses limited automated processes to help prevent fraud. These may include temporarily blocking IP addresses linked to repeated failed transactions and temporarily blocking credit cards associated with blocked IP addresses.

Your Rights

GDPR

If you are an EEA resident, you may have the right to:

  • Access the personal information we hold about you
  • Transfer your information to another service
  • Ask us to correct your information
  • Ask us to update your information
  • Ask us to delete your information

If you want to exercise these rights, please contact us using the details provided below.

Your personal information may first be processed in Ireland and then transferred outside Europe for storage and further processing, including in Canada and the United States.

Cookies

Cookies are small pieces of information stored on your computer or device when you visit a website.

We use different types of cookies, including functional, performance, advertising, and social media or content cookies. They help the website remember your preferences and actions and also help us understand how visitors use the site.

Cookies Used by the Store

The site uses cookies for functions such as:

  • Admin access
  • Shopping cart
  • Store navigation
  • Checkout
  • Customer login
  • Updating customer account information

Analytics Cookies

We also use cookies for analytics and tracking. These include:

  • _tracking_consent
  • _landing_page
  • _orig_referrer
  • _s
  • _shopify_fs
  • _shopify_s
  • _shopify_sa_p
  • _shopify_sa_t
  • _shopify_y
  • _y

These cookies help with tracking preferences, landing pages, Shopify analytics, marketing, and referral information.

Some cookies last only while you are browsing the Site. Others remain on your device until they expire or are deleted. The policy states that most persistent cookies remain for between 30 minutes and two years.

You can manage or block cookies through your browser settings. However, doing so may affect how the website works and may prevent some features from being available.

Blocking cookies may also not completely stop information from being shared with certain third parties, including advertising partners.

Do Not Track

Some browsers send a “Do Not Track” signal. Because there is no consistent industry standard for responding to these signals, our data collection and usage practices do not change when we detect one.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes may be made to reflect updates to our practices or for operational, legal, or regulatory reasons.

Contact Us

If you have questions about our privacy practices, want more information, or would like to make a complaint, you can contact us at:

Email:……………………………
Company: Geedup Online Pty Ltd
Last updated: (date)

If you are not satisfied with our response to your complaint, you may contact your local data protection authority or the supervisory authority mentioned in the original policy.